A user uses both a Microsoft Windows Mobile 5.0 Smartphonebased device  and a Microsoft Windows Mobile 5.0 Pocket PC Phone Edition device for Over-The-Air （OTA） e-mail. Both devices have Microsoft Messaging and Security Feature Pack installed.   A remote wipe command is issued against the Pocket PC device.   The user reconfigures the ActiveSync settings on the Pocket PC device. When the user attempts synchronization， the device hard-resets again.   You need to ensure that the user can synchronize the Pocket PC device.   What should you do？（）

• A、Cancel the remote wipe issued against the Pocket PC device.
• B、Instruct the user to configure only one device for ActiveSync.
• C、Instruct the user to perform a soft-reset of the Pocket PC device.
• D、Instruct the user to perform a manual hard-reset of the Pocket PC device.