Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()
- A、Put all other work orders on hold and assist the user with all their computer issues.
- B、Have another technician take over support calls for this user.
- C、Explain that the user needs to fill out a work order for the computer problems.
- D、Ask the user to call another technician for more in-depth assistance.
正确答案:C
答案解析:有
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